The Donatello Doors Warranty

Donatello Doors, Inc. hereby warrants its doors against manufacturing defects according to the following guidelines and time limits:

Structural warranty has NO TIME LIMIT.
Bearings, hinges and latches warranty - FIVE YEARS.
Finish warranty - FIVE YEARS.
Glass warranty - THREE YEARS.

We guarantee the quality of all our doors. If there is any quality issue, if we make an error in your order or there has been shipping damage, we will repair to new standard or replace everything at no charge to you.

Donatello Doors (Manufacturer) shall replace, or repair, at a place of its choosing, all defective products covered under this warranty. The warranty time limits shown above begin on the date of delivery. Warranty is void if door has not been properly installed in a building or if it is removed from its original installed location.

Warranty will transfer along with the ownership of the building.

Note that all products sold by Manufacturer are unique, hand crafted, works of art and, as such, may contain slight variations in form, functionality, and finish. Such variations are not considered defects and are not covered by warranty.

Finish is warranted against failure from normal wear and tear. All product finishes may age relative to exposure. Such aging is not considered a defect and is not covered by warranty. Doors may be cleaned with a mild soap and water mixture. Cleaning with harsh chemicals, including ammonia based products, (e.g. glass cleaner) may damage the finish. Damage from abrasion by feet, pets, debris or other objects, damage by corrosive or reactive chemicals, or if doors exceed the maximum temperature of 180ºF because of exposure to a heat source or direct sunlight, whether accidental or deliberate, is not covered by warranty.

Manufacturer warrants glass from fogging as a result of normal use. Applying direct pressure of water from a hosepipe to your windows, may damage seals and will void this part of the warranty. Scratches, breakage or other damage to glass, whether accidental or deliberate, is not covered by warranty.

Iron door products exposed to below freezing temperatures may develop condensation on the interior of the door. This is dependent on the humidity level inside the building and is not considered to be a defect.

Manufacturer assumes no liability for any labor charges regarding the installation, removal, or re-installation of doors. This warranty is strictly limited to the cost of repair or replacement of the products sold.

Locksets and other hardware manufactured by third party companies are not covered under this warranty but may be covered under the warranty's of the third party companies involved.

THE WARRANTIES STATED HEREIN ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES (EXCEPT OF TITLE), EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MANUFACTURER NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PARTY TO ASSUME FOR IT, ANY OTHER LIABILITY. IN NO EVENT SHALL MANUFACTURER BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGE.