Our Values

Having worked extensively in building, design, engineering and manufacturing,

As the founder of Donatello Doors, my values and experience shape every aspect of this company’s mission, operation and policies. Our company operates from the golden rule – we treat others as we wish others to treat us. The success of our business has been built on trust, earned through adherence to this rule, plus a 100% commitment to excellence. I have found that success is built one relationship at a time.

You will receive individual professional attention – from initial design decisions, until you have received your door and are thrilled with your purchase. This service is especially appreciated by contractors, who often have complex jobs that require tight scheduling. But, whether you are a contractor or a homeowner, you can be sure that we have the same commitment – to deliver your order correctly and on time.

Our artisans and staff take pleasure in a job well done and no detail is overlooked in creating our masterpieces in iron. We have streamlined our business structure to give our customers the best value possible, while maintaining the highest standards of quality and workmanship. We observe ‘best practices’ through every phase of our business, which means every job, whether big or small, gets the same scrutiny and attention to detail. Our “A” rating with Better Business Bureau, comes from a commitment to 100% customer satisfaction because, to us, that is the only way to do business.

  •    I will have to admit that I was wary at first as buying an expensive door on-line, that you have not seen in person, is a somewhat of a leap of faith. However, The Donatello Doors website was much more detailed than the rest. More importantly, the Donattello team was great. They answered all my questions and worked carefully with me to help me craft my door. The door itself is great. It is a high quality, heavy door that looks just like the CAD drawings. Thank you Donatello!    

    -Stan Young

  •    I wanted to tell you that my husband was duly impressed with our new doors and the quality of them. He even called your company to let you know how much we liked them. We were nervous ordering online for such a big purchase, but the doors are beautiful and well made.    

    -Jennifer Langstaff

  •    My door was installed today. I can’t begin to explain to you the feeling I had when I drove up into my circular driveway, parked in front of the door, and just stared at it !! After I got over the Awe I backed up, got out of the car and stared a little more !! lol My door is beyond my wildest dreams, its gorgeous, elegant, impressive, and well made. I cannot thank you enough !    

    -Anna Rumore
    New York

  •    Our door came yesterday and the installation was today. I literally can’t express how pleased I am with your product and service. Our door is simply incredible. It completes the look of our home and exudes elegance. The build quality is far above my expectation. It was much easier than expected to install. I wanted to pass this on to express my gratitude. Thanks for over-delivering, thanks for the excellent service and for an amazingly high quality product.    

    -Tim Mistry

  •     As the owner/builders of our home I can say your customer service was wonderful during the entire process. We love our door and your price was very reasonable. We show the door to everyone who stops by to see the house.    

    -Christine & Gary Dowell

More Customer reviews

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