We guarantee the quality of our work and are very careful to make sure we confirm all the details of your order before we commence construction. If there is any quality issue, if we make an error in your order or there has been shipping damage, we will repair to new standard or replace everything at no charge to you. There is a 50% restocking fee for returns initiated by customer at customers discretion.
Frequently Asked Questions
- As a contractor I’ve had the opportunity now to do business with Donatello Doors 3 times this year and I must say, they have provided top customer service and delivered premium quality products at a significant savings. In all cases, my client’s were thrilled with the finished product.
- As the owner/builders of our home I can say your customer service was wonderful during the entire process. We love our door and your price was very reasonable. We show the door to everyone who stops by to see the house.
Christine & Gary Dowell
- We have nothing but praise for the product we purchased from you. Your professionalism with this product and service was exceptional from start to finish. Your instructions were very easy to understand and simple to install and level out the door.
Tony and Carmela Cuzzetto